WE’RE HIRING for a wide range of critical positions, from senior leadership roles to entry-level positions! We worked hard to take care of our team during the pandemic and are proud that we have maintained nearly all core staff from early 2020 while also adding over a dozen new team members over the past two years. We are growing, innovating, and looking for kind, driven team members. If you are passionate about customer service, appreciate the joys of extreme multi-tasking, and you have a truly obsessive attention to detail, we invite you to apply. Please send a cover letter expressing why you think you would be a good fit for the position and your Resume/CV to sarah@celebratedexperiences.com.
SENIOR LEADERSHIP POSITIONS (Two Openings)
HEAD OF EUROPEAN OPERATIONS
Description: This position oversees our dynamic partnerships across Europe, including our exceptional Collection of Celebrated Hotels and Homes as well as our Celebrated Guides, Drivers, and Experience Makers. As a senior brand ambassador for our company, significant time will be spent strategizing with hotels on sales & marketing activities as well as aiding in their revenue management strategies. This position is responsible for ensuring that hotels have all possible opportunities to enroll in our virtual programming, sales tours, and e-marketing. Additionally, this role will lead our efforts to source new elite guides and experiences for our clients to enjoy. This position oversees contracting and will utilize our CRM to keep our travel design team updated on all news from our partners.
The Ultimate Candidate: You are creative, flexible, and passionate about strengthening partnerships! You are a dedicated pleaser and excited about the prospect of supporting our partners across Europe, maximizing their success, while ensuring they deliver the best experience for our clients. You have significant travel industry experience and are hungry for a new challenge, working in a significant leadership position for one of the world’s best travel companies.
Location: This position is based in The UK, Ireland, or Italy.
HEAD OF CLIENT ENGAGEMENT
Description: This position will direct our client outreach and education efforts, ensuring the balanced growth we are aiming for as a business. Utilizing data and analytic tools, you will ensure our current and future clients have the tools they need to excel and are given the best support in the world. We are deeply customer-service driven but also highly focused on cultivating the right client. The successful applicant will become an expert in our CRM software and onboard all new clients to ensure that they are a good fit for our solutions and tools. Critical to the role, this leader will create and manage our extremely active calendar of engagement activities, ranging from our virtual presentations to email outreach programs. Finally, this position collaborates closely with our Director of Sales to ensure our busy Sales Tour/Road Show Calendar is optimized for success.
The Ultimate Candidate: You have thrived in the luxury travel industry and are eager to bring your experience and skills to a leadership position at Celebrated Experiences. You are hyper-detailed and organized, giddy to oversee a calendar that has a plethora of activities with demands for more. You crave joining a winning team and would love to share our company story with clients and potential clients. You love coming up with new client engagement ideas. You crave the opportunity to analyze data, ensuring greater efficiencies and targeting.
Location: This position can be based in one of our offices or remote.
OPERATIONS (one opening)
OPERATIONS COORDINATOR
Description: This position plays a massively critical role in ensuring our company’s consistent aim for perfection. Under tight deadlines, you will work closely with our hotel, guide, and experience partners in Europe to ensure that all of our company’s bookings are confirmed perfectly. You are the nexus between our hotels, guides, clients, and our travel design team, keeping everyone connected and on the same page. You are ultimately responsible for sending out confirmations to our clients. You are the auditor, sprinter, copy-editor, and goalkeeper for the company.
The Ultimate Candidate: You are Type A, and your attention to detail is off the chart. Perfection is your obsession. You LOVE the details, and spreadsheets are your friend. Clutter freaks you out. You love starting your day with a giant to-do-list and crossing off tasks with speed and hyper-efficiency. You love engaging with kind international partners from elite hoteliers to the world’s best guides. You enjoy working independently for most of your day but are also not distracted by frequent collaboration with others on the Operations Team, our Travel Design Team, and Accounting Team. You live to beat deadlines and exceed expectations.
Location: This position can be based in one of our offices or remote.
TRAVEL DESIGN OPENINGS (multiple openings for each position!)
TRAVEL DESIGN DIRECTORS (UK/Ireland Division AND Italy Division)
Description: This position directly engages with Luxury Travel Advisors to discover their clients’ dreams and preferences. In this role, you will lead a team as you collaboratively design personalized itineraries (utilizing our proprietary technology and innovative software), booking an array of curated, annually inspected hotels and wonderful guides. You’ll develop strong relationships with our clients, hotels, guides, and experience partners as you design creative, engaged itineraries.
The Ultimate Candidate: You’re a travel industry ninja with significant experience in itinerary design, hotel bookings, and concierge services. You’re looking for a new opportunity and yearn to join a passionate team of kind people that work just as hard as you. You’re a leader who is excited to manage/mentor an eager team, and you find great joy in delivering gracious, generous customer service. You have significant experience handling an extreme volume of work while working under tight deadlines. You love personal and company-wide goals and smashing through targets.
Location: This position can be based in one of our offices or remote.
TRAVEL DESIGN COORDINATORS (UK/Ireland Division or Italy Division)
Description: This position plays the central, administrative role on a 2 or 3-person travel design team, applying extreme organizational skills to ensure the team runs with maximum efficiency, working together to deliver breathtaking itineraries for clients. Successful applicants are passionate about technology and innovation and will utilize our proprietary technology to keep on top of all of your team’s itineraries. You will work closely with your team’s Travel Design Director and mentor your team’s assistant.
The Ultimate Candidate: You’ve spent a few years in the travel industry and are ready for your next opportunity to show off your attention to detail. This is also an excellent role for someone who has not worked in travel but has great organizational experience in another client-facing industry – especially in luxury sales. You are the ultimate multi-tasker, juggling details of dozens of client trips in the glorious pursuit of making people’s travel dreams come true. It makes you happy when goals are exceeded – not just your own, but your team and the company’s goals as well. You love working under tight deadlines and exceeding expectations.
Location: This position can be based in one of our offices or remote.
TRAVEL DESIGN ASSISTANTS (UK/Ireland Division or Italy Division)
Description: You found your gateway into the travel industry and one of the world’s most elite luxury travel companies. In a meaningful way, this position carries on the same administrative tasks that every Travel Design Director once did. We all start somewhere, but you won’t just be helping with critical needs, you will learn along the way. This is a brilliant opportunity to play a critical support role on one of our 2 or 3-person Travel Design Teams. You’ll utilize our technology and software to design proposals, make bookings in our reservation system, and accessorize itineraries with fun experiences that our clients will always remember.
The Ultimate Candidate: You are looking to break into the luxury travel industry, or you have just some travel industry experience but are looking for MORE. You’ve been looking for an exciting career and want to join a team that is committed to your education, growth, and leadership development. You must be someone who can work quickly through a large volume of work with a keen eye for detail, while multi-tasking on a wide variety of assignments. You love working on a team, are eager to learn and grow, crave feedback, and are extremely goal oriented.
Location: Atlanta HQ or Remote.